Tenants
BENEFITS
Once you've signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment ( Echeck is free to use, a debit or credit card charges a fee)
- Sign up for automatic reminder emails
- Review your payment history
CONVENIENCE
SECURITY
Request for Lease Assignment will be coordinated with the Resident Manager and subject to approval by the Property Manager. The following requirements must be met at the time of submission to be considered; issue a two-month notice to vacate in writing, complete the Sublease & Lease Assignment Form, and pay the fee of 75% of one month's rent in full.
Upon approval, the Resident Manager will assess the unit for any areas that need improvement prior to marketing. Once pre-inspection is complete and if all other similar units are occupied, Northern Management will begin marketing for prospective renters. All new applicants must be approved by management before they are allowed to take over a lease. No current residents will be allowed to take over a lease from a resident. No occupants may move into your apartment if they are not on the lease. Once the new applicant signs the lease and moves in, the deposit account will be reconciled based on move-out assessment, and a statement along with any refunds or balances will be issued within 21 days, to the forwarding address provided by the resident.
If you are in a lease with a roommate, you are jointly liable for your lease with that roommate. You must work together with that roommate to find another compatible resident. You should note that the full amount of rent must be paid each month. If you move out and do not pay your portion of the rent, you will be jeopardizing the right for your roommate to live in the apartment.
Helpful Hints on Subleasing
Keep your Apartment Spotless: Experience has proven that the cleaner your apartment is, the faster it will be re-rented. It needs to be bright, window coverings open, lights on, pleasantly scented and spotlessly clean.
Flexibility: The more flexible you are for this transition, the better results you will have. Some potential candidates may need the apartment tomorrow, and others may need it two months in the future.
Retracting Your Subleasing Request
We understand that sometimes it may be necessary to retract your request to sublease; however, if you do, you will be responsible for all advertising costs accrued. We will calculate your advertising cost, provide you with copies of the advertisements placed and subtract your minimum sublease fee paid. We will then either invoice you for any charges or refund you the difference of the minimum subleasing fee.
Vacating Your Apartment Prior To Subleasing
We understand that sometimes it is necessary that you vacate the apartment prior to having it re-rented. A couple of items that you should note are:
Rent Payments: Understand that the rent payments must continue to be paid faithfully and are due by 4:00 p.m. on the 1st of each month. Rent payments can either be paid through the online resident portal or through the onsite payment box. Checks must be made payable to your apartment complex name.
Move-out: Get a move-out checklist and follow the guidelines for moving out. You will be responsible for cleaning, carpet cleaning, giving a forwarding address, turning in the keys, etc.
Must I turn in my keys if I am required to pay on my apartment? No. But if you do turn in your keys, you will be relieved of any future problems that may be associated with the apartment, such as damage.
What happens if I do not continue my rent payments? After you have moved out and if your account becomes delinquent, you force the management company to take very unpleasant steps to protect the financial interests of the apartment building. Your lease terms will be accelerated and the entire remaining financial obligation will be due and payable immediately.
Then what happens? It is in your best interest not to let your account go beyond this point. The total amount due will stay in the Northern Management office for approximately 30 days and it will then be forwarded to a collection agency. All collection fees, court costs, attorney fees and any other costs incurred in the recovery of the funds are added to the balance. The collection agency will seek reimbursement for up to 8 years, and a judgment will remain on your credit for up to 10 years.
Ready To Sublease? Complete The Following Procedure…
There are two steps that must be taken to start the subleasing process. They are:
Request For Lease Assignment: A Request for Lease Assignment must be signed giving management the authorization to re-rent your apartment. This form can be found at the end of this material.
Subleasing Fee Paid : If the units in the complex are completely occupied, Northern Management may assist the resident in finding a replacement, but only if the Request for Lease Assignment is completed. For each subletting, there will be a non-refundable fee equal to 75% of one month's undiscounted rent. This fee assists in deferring the cost of the turnover associated with your apartment. It covers personnel time, advertising costs, unbudgeted maintenance, and many other costs associated with the turnover.
WELCOME: NORTHERN MANAGEMENT EVICTION GUIDE
Northern Management believes that communication is the foundation to any successful business. In order to maintain strong communications, we have developed convenient tools for our clients that will enable them to gain knowledge and awareness of company procedures. The information that follows accompanies and is an attachment to our lease and contains information regarding the responsibilities and obligations as a resident and lease guarantor.
A NOTE FROM THE PRESIDENT
Northern Management manages apartment complexes throughout the central Midwest. We do everything within our power to provide a clean, affordable and comfortable home for thousands of residents. Obviously, it is not a pleasant situation when we have to exercise our option to remove residents from our buildings. All steps are taken to inform our residents and work with them so that we are not faced with an eviction. This brochure was put together in an effort to inform you about the situation that we are faced with. It is in your best interest to thoroughly read this so that you have firsthand knowledge of what the upcoming sequence of events may be. If you have any questions on any of this material, please feel free to contact our main office directly.
David Magelssen, CPM®
Certified Property Manager/President
LEASE OBLIGATION
When a resident is evicted from their apartment, their lease obligation does not cease. The resident is liable for the financial payment on the lease until either the unit is re-rented or the lease expires. This means that all future monthly payments must be paid on or before the first in order to receive the discount. If no payment arrangements are made, the full terms of their lease agreement will be accelerated and called due. If this full balance is not paid within 30 days, the account will be turned over to a collection agency and they will obtain judgments, garnish wages, and/or secure assets. This obligation should not be taken lightly, and remember that the collection agency may contact the lease guarantor for the collection of funds.
One option that the resident/lease guarantor may have is to try to sublease their apartment. There is another brochure that explains subleasing and if you are interested you can go to www.nomgmt.com/sub for more information. Please note that it is the responsibility of the resident/guarantor to find a suitable person to sublet to. This prospect must go through NMI’s application approval process and meet all qualifications prior to the subletting. Your financial obligation is not relieved until the subletter is in the unit and takes over paying any remaining portions of rent.
THE LAST CHANCE LETTER
Typically, residents will receive write-ups and written correspondence in reference to problems that were created on site. When the situations mount up or an act more serious occurs, the resident may receive a last chance letter. This last chance letter is exactly what it means. You have been given the opportunity to improve your behavior and correct it within the apartment building. If you choose to disregard management’s policies, you’ve reached “your last chance”. If there is any further behavior that is irrational, disrespectful, or you fail to comply to NMI’s policies, you will be evicted from the building. Once this letter goes out, this is your absolute final warning.
EVICTION OR A 3-DAY NOTICE TO VACATE
These items are sent out when management chooses to start the eviction process. Management feels that they have sufficient means and grounds for pursuing the eviction and they fully intend on doing so. The resident has two options.
Vacate The Unit
Vacate the unit by the date and time designated on the letter or forms, and return the keys to Northern Management.
File Unlawful Detainer
Force management to file an Unlawful Detainer (UD). This is an eviction court summons that forces you to report to court.
The resident can choose to go with either option here. If they choose to have a court ordered eviction and management wins restitution of the unit, the resident will be held fully liable for all the costs that are incurred with these proceedings and the eviction. These invoices will run between $300 and $2,000. This account will be kept separate from any other money that is due and will be legally pursued after the proceeding. The 3-Day Notice to Vacate because of delinquent rent may be terminated by bringing your account balance to zero and working out arrangements with the management company to maintain your account in favorable status. This must be done prior to the UD being filed, or the resident will be responsible for any fees that were incurred.
COLLECTION AGENCY
All balances or obligations due that are not paid are turned over to a collection agency. These balances due should not be taken lightly because the collection agency will pursue for 7+ years.
WHY AM I BEING EVICTED?
The only reason that residents receive a notice to vacate their apartment prior to the lease expiration is because they violated the terms of the lease. It has to do with delinquent rent, irresponsible behavior, or other violations that are contained in the body of your lease. In many cases, residents are given chances and warnings to improve or correct the situation so that we do not have to take this position. When situations do not correct themselves or a serious situation occurs, we must take action to remove the resident from the building. We do this to protect the physical well being of the building, the peace of mind of other residents in the building and the financial integrity of the investor.
Eviction Means…
- Poor Credit
- Poor Rental Reference
- Turned Over to Collection Agency
- Affects Your Guarantor’s Credit
- Nationwide Reporting
EQUAL HOUSING OPPORTUNITY
It is not a pleasant situation when we have to remove residents from our buildings. When we opt to evict, we take a non-biased and non-discriminatory approach. We have a very consistent policy when dealing with these types of situations. Every resident is treated equally. Northern Management acts in accordance with the Federal Fair Housing Law.
RAMIFICATIONS OF AN EVICTION
Obviously, an eviction is not a pleasant item to have following you and your personal history. An eviction affects your personal status by putting a black mark in your rental history. Your rental history is extremely important in obtaining future rentals and Northern Management reports all rental histories to a data bank for other companies.
Credit Report – Once an eviction report is obtained, it will be filed with a credit reporting agency, which will indicate when and where you were evicted.
Court System – When a UD is filed on you, it is imputed into the justice system and the information is available for the public. Most apartment management companies do complete a UD check through a prospective resident’s background.All this personal information is easily obtained when searching by future managing agents, work references, and many other situations that revolve around your personal records. It is in your best interest not to have them affected.
NO TRESPASS LETTER
Whenever a resident is evicted from an apartment complex, it is NMI’s corporate policy that they receive a no trespass letter and are not allowed in that building or grounds, or any other Northern Management property. These letters are filed with the local police and sheriff’s department and on-site management. If you fail to cohere to the letter, you will be charged with trespassing.
WHO CAN HELP YOU?
If you have run into financial trouble and are unsure of who can assist you, below is a list of names and phone numbers of people who may be able to help you.
Guarantors, Family and/or Friends
Your guarantor is directly affected by this action. You should make sure that they are aware of this obligation and it gets taken care of.
Emergency Assistance Agencies
St. Cloud and surrounding areas
- Caritas Family Services
1-320-252-4121 - Sherburne County Social Services
1-800-433-5239 - Stearns County Social Services
1-320-656-6000 - Benton County Social Services
1-320-968-5000 - Tri-Cap 1-320-251-1612
Anoka County
- Social Services
763-324-4000
- HRA 1-763-324-4603
Richland County, North Dakota
- Social Services
1-701-642-7751
- Housing Authority
1-800-951-4321
Isanti County
- Family Services
1-763-689-1711 - HRA 1-320-679-4789
- Lakes & Pines Comm. Action Program
1-800-832-6082
Kanabec County:
- 320-679-6350
- Lakes & Pines Comm. Action Program
1-800-832-6082 - Mora HRA 1-320-679-4789
